LUMECO (“Lumeco” or “we”) cares about the privacy of the information you share with us when using the website portesdecko.com (the “Site”) and is committed to maintaining the confidentiality and security of your personal data (the “Personal Information”), which refers to data about an individual that allows for their identification, including but not limited to names, addresses, email addresses, and date of birth.
This Privacy Policy (the “Policy”) describes Lumeco’s practices regarding the processing of your Personal Information, including its collection, use, processing, transfer, storage, or disclosure in connection with the use of the Site. The application of this Policy remains subject to applicable laws, including legislation, regulations, and orders from any courts or other legitimate authorities, other legitimate requests, or legal processes.
Lumeco is committed to respecting and protecting the Personal Information of all individuals it interacts with. Lumeco will process your Personal Information at all times in accordance with applicable laws and the following principles:
- Personal Information is collected only with your consent;
- Personal Information is kept strictly confidential;
- Personal Information is used only for the purposes for which it was collected;
- You can access your Personal Information upon request.
PERSONAL INFORMATION COLLECTED
We collect or process data about your use of the Site and the devices you use to do so. This may include:
Account and membership information: Personal Information processed may include your name, mailing address, email address, phone number, communications with Lumeco, and any recorded complaints. Lumeco may also process your account information, passwords, profile information, and other Personal Information you provide to facilitate the use of the Site.
Cookies: A cookie is a small text file or piece of data that is downloaded and stored on your computer or device when you visit a website (the “Cookies”). By accessing our Site, you consent to Lumeco using Cookies, which allow Lumeco, among other things, to recognize you when you visit the Site to customize your browsing according to your preferences and to offer you personalized services and products on our Site or any other website. Most browsers are initially set to accept Cookies. You can usually change your browser settings to refuse Cookies or indicate when a Cookie is sent. You can usually delete or block Cookies from the browser by modifying the settings, but this may affect your ability to use the Site, which may no longer function properly or at all once Cookies are disabled.
General usage data: In some cases, Personal Information that includes technical characteristics and general usage data about the software and hardware used in conjunction with the Site may be processed (e.g., web browser type, referring or exit web pages, operating system version, your device’s hardware model or platform, and IP address), or when using a Lumeco troubleshooting tool (e.g., basic usage statistics or information about your device, including event logs, application configurations, battery life, radio or Wi-Fi signal levels, device resets, and memory or system performance information).
We do not collect any sensitive information, such as political or religious beliefs, ethnicity, sexual orientation, health, or any other sensitive information. We do not seek to collect information about minors. If you have concerns about the protection of your child’s Personal Information in connection with the Site, or if you believe your child may have provided Personal Information, please contact us.
HOW WE USE THIS INFORMATION
Unless required by law, we only use the Personal Information you provide to produce the information or specific services you have requested and will not use it for other purposes without your explicit consent. The processing of your Personal Information is based either (i) on our legitimate interests related to providing the services you requested or on the customer relationship you have with us; or (ii) your consent, upon request.
HOW WE STORE YOUR PERSONAL INFORMATION
We are committed to ensuring the security and confidentiality of your Personal Information and not retaining it longer than necessary for the purposes for which it was processed. When your Personal Information is no longer needed, it will be deleted.
From time to time, we may ask other members of our group or third-party service providers to help us manage the IT systems used to process your Personal Information. Some of these systems may be located abroad, including in countries other than Canada.
We will only transfer your Personal Information to such third-party or foreign service providers once assurance has been obtained that adequate protection levels are in place to protect the integrity and ensure the security of all Personal Information processed and that applicable privacy and data protection laws are duly respected. These measures may include the use of standard contractual clauses or your consent. You can request more information about the legal security measures used for such transfers by using the contact information provided in this Policy.
HOW WE PROTECT YOUR PERSONAL INFORMATION
We have implemented appropriate security measures to prevent the illegal or unauthorized use or consultation of Personal Information or its accidental loss. We also seek to ensure that our service providers do the same.
COMMUNICATION AND DISCLOSURE OF INFORMATION
We do not sell or rent Personal Information to any third party except as agreed upon in this Policy. We may disclose identifying Personal Information in response to a legal process, such as a court order or subpoena, at the request of a law enforcement agency, or when we deem it necessary to investigate, prevent, or take action against illegal activities, and otherwise when required by applicable law.
YOUR RIGHTS REGARDING THE PERSONAL INFORMATION YOU PROVIDE US
General rights of all users:
- If you no longer wish to receive marketing messages from us, please click on the “Unsubscribe” link at the bottom of the message. If you wish to opt-out completely, please contact us at the address below.
- If you wish to have your Personal Information deleted or corrected from our records, please contact us using the contact information below, and we will respond within a reasonable timeframe. Please note that we may be required to retain certain information under the law or for legitimate business purposes.
- If you exercise the above rights and have questions about your identity, we may ask you to provide information to verify your identity.
OUR RESPONSIBILITY FOR EXTERNAL LINKS
This Policy is limited to the Personal Information we collect and use through the Site. We may provide links to external resources or other websites, including social media sites such as Facebook, Twitter, and LinkedIn. If you follow these links, you must use these sites in accordance with their applicable usage and privacy policies. Additionally, we cannot be responsible for the collection, use, and processing of the information you may provide on these sites.
CONTACT US
If you have any questions about our approach to protecting Personal Information or wish to exercise any of the rights mentioned in this Policy, you can contact our Data Protection Officer in one of the following ways:
LUMECO
Address: 900, rue de l’Industrie, porte 14
Saint-Jérôme (Québec) J7Y 4B8 Canada
Attention: Data Protection Officer
Email: infovieprivee@portesdecko.com
TERMS OF USE
The website portesdecko.com (the “Site”) is owned and operated by LUMECO (“Lumeco”), headquartered at 2375, rue Édouard-Michelin, Terrebonne (Québec) J6Y 4P2. By accessing or browsing this Site, you unconditionally agree to be bound by these Terms of Use (the “Terms of Use”) and all applicable laws. When creating or confirming your portesdecko.com account, you must confirm your acceptance of the then-current Terms of Use. If you do not agree with the Terms of Use, do not visit the Site.
Lumeco reserves the right, at any time and at its sole discretion, to modify, add, or remove any part of these Terms of Use. It is your responsibility to regularly review the Terms of Use available on the Site and any changes made to them. You will be deemed to have accepted any changes to the Terms of Use when you continue to use the Services after the changes have been posted.
MODIFICATION OF THE SITE
Lumeco may, at its sole discretion, modify the Site or any part of the Site at any time, suspend it, modify or withdraw the services or products offered, without further notice or delay. Lumeco will not be responsible in any way to anyone for any loss or damage that may directly or indirectly result from any (i) modification or suspension of the Site; or (ii) modification or withdrawal of services or products offered.
INTELLECTUAL PROPERTY
All content on this Site, including trademarks, texts, logos, slogans, designs, graphics, images, photographs, videos, musical excerpts, downloads, technological programs, and business processes, is the exclusive property of Lumeco or is otherwise provided or used under license by Lumeco. Lumeco makes no representations and gives no warranties that content downloaded from third parties does not infringe on the rights of any third party. All content on this Site is subject to Lumeco’s intellectual property rights under applicable laws of Canada or other countries and international treaties. Any unauthorized use of this content, including but not limited to reproduction, distribution, transmission, or public communication without the prior written consent of Lumeco, is prohibited.
Without limiting the generality of the foregoing, you acknowledge that the trademarks displayed on the Site are registered or unregistered marks of Lumeco or third parties, belong to their respective owners, and may not be used without the prior written consent of their respective owners.
Nothing on this Site should be interpreted as creating, implicitly or explicitly, a license or any right to use or reproduce the intellectual property incorporated therein without the prior written consent of Lumeco or the owner of said intellectual property.
COOKIES
A cookie is a small text file or piece of data that is downloaded and stored on your computer or device when you visit a website (the “Cookies”). By accessing our Site, you consent to Lumeco using Cookies, which allow Lumeco, among other things, to recognize you when you visit the Site to customize your browsing according to your preferences and to offer you personalized services and products on our Site or any other website. Most browsers are initially set to accept Cookies. You can usually change your browser settings to refuse Cookies or indicate when a Cookie is sent. You can usually delete or block Cookies from the browser by modifying the settings, but this may affect your ability to use the Site, which may no longer function properly or at all once Cookies are disabled.
HYPERLINKS
The hyperlinks on the Site allow access to external websites owned and operated by third parties. Lumeco has no control over these external websites and does not guarantee their content in any way. You therefore assume responsibility for your use of them, fully absolving Lumeco of any liability. The inclusion of a hyperlink on the Site that allows access to a third-party website should under no circumstances be interpreted as an endorsement by Lumeco of the content of that website or as indicating any association, affiliation, or any other type of partnership with the owner of that website. Your use of third-party websites is subject to the terms of use of those websites.
PERMITTED USE AND SECURITY
You may not use the Site for any purpose other than those set forth in these Terms of Use, and you may not attempt in any way to access any information that is not intended for you, test the vulnerability of our systems and solutions, compromise their security or efficiency, or send unsolicited emails, including but not limited to advertising.
RISKS ASSOCIATED WITH INTERNET USE
The Site is accessible based on its availability, and Lumeco makes no express or implied guarantees that the Site will be uninterrupted, timely, secure, or free of viruses or errors, that the information presented is accurate and error-free, or that any defects in the software and applications, if any, will be corrected. You are solely responsible for any damage to your computer and any loss of data resulting from any material downloaded.
Communications via the Internet are subject to interception, loss, or alteration, and you acknowledge that Lumeco cannot be held responsible for any damages resulting from the transmission of confidential or personal information over the Internet and that such communications are at your own risk.
Login credentials are intended for your internal use only, and you may not sell, transfer, or sublicense them to a third party. Except in the case of a serious breach of its obligations under the Terms of Use, Lumeco will not be liable for any unauthorized access to your account, and you are solely responsible for all activities occurring under your account, whether authorized by you or carried out by you, your employees, or a third party, as the case may be.
LIMITATION OF LIABILITY
Use of the Site is at your sole risk, and Lumeco makes no guarantees, express or implied, that (i) the Site will meet your requirements or that its use will generate revenue or profits; (ii) access to the Site will be uninterrupted, timely, secure, or error-free; and (iii) the results obtained from using the Site will be accurate or reliable.
In no event will Lumeco be liable for any direct, indirect, incidental, special, consequential, or punitive damages, even if Lumeco has been advised of the possibility of such damages. In no event will Lumeco’s cumulative liability to you or any other person for any loss or damage arising from any claim, demand, or action related to these terms exceed the amounts paid to Lumeco by you in the preceding 6 months.
TERMINATION OF SITE USE
Lumeco may terminate, in whole or in part, your right to access the Site or your account at any time without notice and for any reason, including but not limited to if Lumeco has reasonable grounds to believe that (i) your use of the Site (a) poses a security risk to Lumeco or any third party, including other Lumeco customers; (b) could have a detrimental effect on the Site, Lumeco’s systems, or the systems of any other person; (c) could result in Lumeco or any third party being held liable; or (d) could be fraudulent; (ii) you are in breach of these Terms of Use; or (iii) you are in default of any monetary obligations to Lumeco.
YOUR COMMENTS
You agree that by providing or submitting material to Lumeco by any means of transmission, including your suggestions, ideas, and comments, you grant Lumeco permission to use such material in the course of its business operations. No compensation will be paid for the use of said material, and Lumeco will have no obligation to publish or use it.
INTERPRETATION
In these Terms of Use: (i) the headings are for reference and convenience only and do not affect the meaning or scope of the provisions they designate; (ii) all words and terms used shall be interpreted as including the masculine and feminine, as well as the singular and plural, depending on the context or meaning of the agreement; (iii) “or” is used in the inclusive sense of “and/or”; and (v) the expressions “herein,” “hereof,” “under these terms,” “by these terms,” and any similar expressions generally refer to these Terms of Use as a whole rather than to any part thereof, unless otherwise indicated in the text.
If any provision of these Terms of Use is deemed invalid or unenforceable, that provision shall, where possible, be interpreted, limited, or, if necessary, severed to eliminate such invalidity or unenforceability; in such a case, all other provisions of the Terms of Use remain in effect and continue to bind the parties.
APPLICABLE LAWS
These Terms of Use are governed by the laws in force in the Province of Quebec, Canada, and you agree to submit any dispute or conflict arising from these Terms of Use to the exclusive jurisdiction of the courts of the Province of Quebec in the judicial district of Longueuil.
PROTECTION OF PERSONAL INFORMATION
These Terms of Use should be read in conjunction with Lumeco’s Privacy Policy. For any information related to the protection of personal information, please refer to our Privacy Policy.
CONTACT US
For any questions, click on “Contact Us” on the Site or reach out to us at:
LUMECO
900, rue de l’Industrie, porte 14
Saint-Jérôme (Québec) J7Y 4B8 Canada
Attention: Terms of use
Email: infovieprivee@portesdecko.com